Latest Trends in Customer Data Security and Compliance 

 Tuesday, October 11, 2022, (1:00 PM - 2:30 PM ET)

Description

Execs In The Know invites you to join us for a virtual, highly interactive and exclusive  roundtable discussing the “Latest Trends in Customer Data Security and Compliance,” taking place from 1:00 PM to 2:30 PM ET on October 11, 2022. This small, intimate gathering provides ample opportunity for everyone in attendance to connect, network, and share their valuable perspectives. 

Protecting customer data is always a top priority in the contact center environment. But how can we ensure the same level of security when associates are working at home? From physical workspace requirements to fraud prevention technology, creating a secure at-home work environment minimizes the risk of data security breaches, while increasing the flexibility for at-home workers. 

Join Broadridge Financial Solution’s Jack Liger and Bob Cavanaugh, EVP, Head of Digital Strategy & Technology at 24-7 Intouch, to learn how one of the most regulated industries in the market is tackling customer data security, protecting both customers and agents. Bring your own experiences and expertise, and prepare for an engaging discussion.

You’ll walk away with insights, solutions and strategies on:  

  • Practices for driving compliance in the workplace 
  • Innovative tools and technologies that can protect your customer data 
  • Obstacles for maintaining security and compliance and how to overcome them 
  • Creating positive associate sentiment around security measures to ensure quality employee experience 

Moderators & Hosts

Guest Speaker:

In Partnership with:

Hosted by:

As our guest, you’ll receive a special event package and an overview of your fellow attendees so you can make meaningful connections!