Taking Promise to Performance:
Transform Your CX from "Good" to "Great" with IVA
Tuesday, March 28, 2023, 1:00 PM - 2:30 PM ET
>> This is a Virtual Meeting Event Via Zoom <<
Execs In The Know invites you to join us for an exclusive and highly interactive Virtual Executive Roundtable discussing "Taking Promise to Performance: Transform Your CX from ‘Good’ to ‘Great’ with IVA” on March 28, 2023, from 1:00 PM – 2:30 PM ET.
When everyone is saying the only options are "do-it-yourself" or "do nothing," we will dive into how implementing an Intelligent Virtual Assistant (IVA) can transform the customer experience (CX) from a promise of excellent service to the performance that exceeds your customers' expectations.
Senior executives from Interactions, our thought leadership partner, will share how IVA can become your brand's omnichannel front door for customer support—guaranteeing 97% accuracy from day one and cost neutrality in months—and how using Task Orchestration can maximize agent productivity and reduce headcount by up to 20%.
Let’s discuss how:
There will also be plenty of time for Q&A, so have your questions ready!
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As our guest, you’ll receive a special event package and an overview of your fellow attendees so you can make meaningful connections!